Error message: "Original images could not be located"

If image files have been deleted, moved, or renamed or if the album project file has been moved, during the export stage Pixellu SmartAlbums 2 will inform you that the software cannot locate original images for certain files. In that case you may see something like this:

The software will not proceed to export the album until all image files are relinked. 

Solution: Relink missing files

  1. In the Image Browser at the bottom, choose to see only Missing files in the dropdown. 
  2. Select all images, right-click, and choose Relink Missing Files... 
  3. Find the missing images on your computer and press Open.

Note: If your images are not all in one folder, you may need to repeat the process for any other missing images.

Still need help? Contact Us Contact Us