Why am I asked to purchase a new Cloud Proofing album credit for an album I have previously purchased?
If you have uploaded a Pixellu SmartAlbums 2 project to Cloud Proofing by using the Pay-Per-Album option, you can upload additional album project revisions to the purchased Cloud Proofing album at no additional cost. If for some reason you are being prompted to make another purchase while uploading a new Cloud Proofing album draft, please do the following to troubleshoot:
1. Check for updates
Confirm that you're running the latest version of SmartAlbums 2 on your machine by following these steps. If you were using an outdated version of the software and were able to update, try uploading your album to Cloud Proofing again.
2. Relink your SmartAlbums project file to Cloud Proofing
If your SmartAlbums project has been